Following the Corporate Affairs Commission’s (CAC) directive for Point of Sale (PoS) operators to register and submit their details on or before July 7, 2024, PalmPay has encouraged its business users who have not complied with the directive to do so promptly.
PalmPay said the directive follows Section 863 (1) of the Companies and Allied Matters Act (CAMA) 2020 and the 2013 Central Bank of Nigeria (CBN) guidelines on agent banking.
A statement by the Head of Marketing and Communication at PalmPay, Umuteme Enakeno, said PalmPay fully supports the CAC’s directive.
He said to provide a seamless experience for its customers, the firm has integrated the registration portal with its business app.
“In cases where the customers need support, we provide 24/7 customer support to our operators and also conduct weekly meetings to guide them on the process.”
Giving its business users some important steps to follow, Enakeno said: “Register your business via the PalmPay Business App: Ensure that all necessary documents and information are provided accurately before submitting your application.
“Update your PalmPay account once you get the certificate, update your business details in your PalmPay account to reflect your new corporate status.”
According to him, “PalmPay is committed to doing our part to foster a secure financial ecosystem. We urge all PalmPay business customers to submit or register their CAC before the deadline. Failure to do so means that the account would be frozen.”
He said PalmPay customers could contact customer support via phone number 02018885000 or 02018890982, email via support@palmpay.com and by visiting any of the fintech’s 36 state offices across Nigeria.